A private villa inside Casa de Campo is not a hotel room, and it is not an all-inclusive package. What comes with the rental depends on the villa, the owner and the dates. Two villas with the same number of bedrooms can include very different things.
This guide covers what a villa rental usually includes, what is almost always extra, and the questions worth asking before you pay a deposit.
Quick Facts
| House staff | Varies by villa. Confirm it in writing |
| Golf carts | Varies by villa, in number and in whether they come at all |
| Resort registration fee | US$30 per adult, US$15 per child (4 to 12), per day. Free under 4 |
| Where the fee is paid | Casa de Campo Concierge office, before entering |
| Groceries and drinks | Plan to pay for them, unless your confirmation says otherwise |
| Payment, regular season | 50% deposit to hold the dates, 50% payment one week before arrival |
| Payment, high season | 100% payment in advance |
The House and Its Staff
House staff is one of the things that sets a villa stay apart from a regular vacation rental. But the team varies by villa. Some have a housekeeper only. Larger villas may add a cook, a butler, or both. Working hours and days off vary too.
Even Casa de Campo's own villa program splits it by category. Its garden villas list daily maid service only, while its classic, exclusive and oceanfront villas add a butler for light cooking and bar service. Privately owned villas set their own arrangements, so never assume.
Before you book, ask who works at the house, on which days and during which hours. Ask whether the cook prepares every meal or only breakfast, and whether laundry is part of the service. Then make sure the answer appears in your written confirmation, not only in a chat.
If a private cook matters for your trip, see our page on villas with a private chef and full staff.
Golf Carts
Inside the resort, the golf cart is how people get around: to the beach, the marina, restaurants and the first tee. Whether carts come with the villa, and how many, varies by house.
As a reference, Casa de Campo's own program lists two four-passenger carts for villas of up to four bedrooms. Private villas set their own number, and some include none. The resort also rents carts to registered villa guests, but its page says it is subject to availability. In busy weeks, request extra carts before you arrive.
Resort Access and the Registration Fee
Do not skip this part when you budget. Casa de Campo requires everyone renting a private villa or apartment to register with its Villa Owners Club, and it charges a registration fee per person, per day. The rates published by the resort are:
- US$30 per adult (12 years and older)
- US$15 per child between 4 and 12
- Free for children under 4
The fee must be paid before entering the property, at the Concierge office in the main resort area. The office is open daily from 8:30 a.m. to 10:00 p.m. To put it in numbers: eight adults registered for five days would pay US$1,200 in registration fees. Rates are set by the resort and can change, so check the official figure close to your trip, and ask whether your quote already includes it.
What the fee gives you
Each registered guest receives an ID with the details of the stay. According to Casa de Campo, it gives access to:
- Golf course reservations at special rates
- Towels and chaise lounges at the main hotel pool and at Minitas Beach
- Complimentary internal transportation
- Health care services at the Central Romana Medical Center
Note the wording: golf comes at special rates, not free. Rounds, spa treatments and restaurant meals are billed separately.
Know the Full Cost Before You Book
Tell us your dates and group size. We will confirm in writing what the villa includes, how many carts come with it, and which costs are separate.
Ask on WhatsAppFood, Drinks and Groceries
Plan on paying for groceries and drinks yourself unless your confirmation says otherwise. You can shop after arrival, or ask whether the villa manager can stock the kitchen before you land, and at what cost. If you go that route, send a clear list and ask for receipts.
Meals at the resort's restaurants are always billed separately. For ideas, see our guide to the best restaurants in Casa de Campo.
Tips for the Staff
We found no tipping rule published by Casa de Campo for villa staff. Tips are at your discretion. The practical approach is to ask the villa manager how tips are usually handled at that house, set the amount aside in cash, and share it among everyone who worked during your stay, including the people you saw less.
What to Ask Before You Book
- Which staff are included, on which days and during which hours?
- Does the cook prepare all meals or only breakfast? Who pays for groceries?
- How many golf carts come with the villa, and who can drive them?
- Is the resort registration fee included in the price, or paid on arrival?
- What is the payment schedule and the cancellation policy?
- Is an airport transfer included, or arranged separately? Our guide on how to get to Casa de Campo covers the options.
How payments work with Sardell
Outside high season, a 50% deposit holds your dates and the remaining 50% payment is due no later than one week before arrival. In high season and holidays (Thanksgiving, Christmas, New Year, Holy Week, December and January), a 100% payment is required in advance. Holiday bookings are not refundable within 60 days of check-in.
Frequently Asked Questions
Is the Casa de Campo registration fee included in the villa price?
It depends on the rental, so ask before you book. The resort charges guests of private villas US$30 per adult and US$15 per child between 4 and 12, per day, with children under 4 free. It must be paid before entering the property.
Does every villa in Casa de Campo come with a cook?
No. Some villas have a housekeeper only, others add a cook or a butler. Confirm the staff, days and hours in writing before you pay.
Are golf carts included with a villa rental?
Some villas include carts and some do not, and the number varies. The resort rents carts to registered villa guests subject to availability, so request extras before you arrive.
Can villa guests use the resort pool and Minitas Beach?
Registered guests receive an ID with the details of their stay. According to Casa de Campo, it covers towels and chaise lounges at the main hotel pool and at Minitas Beach, plus complimentary internal transportation.
How do payments work when booking with Sardell?
Outside high season, a 50% deposit holds the dates and the remaining 50% payment is due no later than one week before arrival. High season and holidays require 100% payment in advance, and holiday bookings are not refundable within 60 days of check-in.
Planning a Villa Stay?
Send us your dates, group size and what matters most: staff, carts, a cook, golf. We will tell you which villas fit and what each one includes.
Start Planning on WhatsAppRelated: How to Get to Casa de Campo · 15 Things to Do · Plan Your Stay